Official Documents

Sonabet Live Privacy Policy

This Privacy Policy explains in detail how your personal information is collected, used, and protected on the Sonabet Live platform. Your privacy is our highest priority.

Last Updated: January 2026 Available in Bengali SSL encrypted

How we use your How We Protect Your Data

Below is a brief overview of the measures Sonabet Live has put in place to protect your privacy.

SSL encryption

All data transmitted on Sonabet Live is protected by 256-bit SSL encryption. Your password, payment details, and personal data are sent and stored in a fully secure environment.

Your Data Is Never Sold

We never sell your personal information to third parties. Your data is used solely to improve Sonabet Live's services and to meet legal obligations.

Secure Data Storage

All your data is stored on servers secured to international standards. Data protection is ensured through regular security audits and updates.

Cookie Controls

Sonabet Live is fully transparent about its use of cookies. You will be informed of which types of cookies are in use, and you can disable them at any time if you choose.

Minimal Data Collection

Sonabet Live only collects information that is necessary to provide its services. We never request or collect personal data that is not required.

Right to Rectification

You can view, correct, or request deletion of your stored data at any time. We will process your request promptly.


Last Revised: January 2026

This Privacy Policy applies to all services offered on the Sonabet Live platform. Please read the full policy before using the platform.

Introduction

Sonabet Live ("we", "us", "the platform") takes your privacy seriously. This Privacy Policy ("Policy") explains how we collect, use, store, and protect your personal information. By accessing sonabetlive.org, creating an account, or using any of our services, you are considered to have accepted this Privacy Policy.

Sonabet Live is a trusted online gaming platform serving Bangladesh and various other countries across Asia. We manage your data in accordance with international data protection laws and industry standards. Our goal is to be fully transparent about where your information goes and how it is used.

If you have any questions about this Policy, please reach out to us at the contact address listed in the contact section below. We are always ready to answer your queries.

What data we collect

Sonabet Live collects information about you in several ways. Below is a detailed breakdown of what we collect:

Data Type Example Purpose of Collection
Identity Information Name, date of birth, national ID number KYC verification & age confirmation
Contact Information Email, mobile number, address Account Verification & Communication
Financial information Mobile banking number, transaction history Payment Processing
Usage Data Gaming history, login times, preferences Service Improvement & Personalization
Device Information IP address, browser type, OS Security & Fraud Prevention

Sonabet Live never stores your full bank card number or PIN on our servers. Sensitive financial data is always kept in encrypted form.

How Your Information Is Used

Sonabet Live uses the information it collects for the following purposes:

  • Account management: Your information is used to create, verify, and secure your account. It is essential for login protection, password resets, and session management.
  • Payment Processing: Financial information is used to verify and process deposits and withdrawals.
  • Service Improvement: We analyse your gaming habits and preferences to deliver a better experience.
  • Contact: Your contact information is used to send important updates, promotional offers, and security alerts.
  • Legal obligations: Your data is used to comply with anti-money laundering regulations, KYC guidelines, and other legal requirements.
  • Fraud Prevention: Technical data is analyzed to detect and prevent suspicious activity.
  • Responsible Gaming: Your gaming patterns are monitored so that potential issues can be identified early.

Data Sharing & Disclosure

Sonabet Live never sells your personal information. However, data may be shared in the following limited circumstances:

  • Payment Provider: Only the information required to process transactions is shared with bKash, Nagad, Rocket, and other payment gateways.
  • Game Software Provider: Only the minimum data necessary to enable game access is shared.
  • Law enforcement: Data may be disclosed to authorities in cases of a court order or other legal obligation.
  • Analytics services: Anonymous data may be used to improve site performance.

Before sharing any data with third parties, we review their privacy policies and security practices. Data is only shared with trusted, contractually bound partners.

Data Security Measures

Sonabet Live follows the highest industry standards to keep your data secure. Our security measures include:

  • All sensitive data is protected with 256-bit AES encryption.
  • All data transfers are encrypted using TLS/SSL protocols.
  • Regular third-party security audits and penetration testing.
  • Two-Factor Authentication (2FA) option.
  • Real-time fraud detection system.
  • Firewall & DDoS protection.
  • Server hosting in secure data centers.

Please keep in mind that no method of transmission over the internet is 100% secure. Always use a strong password and never share it with anyone.

Cookie Policy

Sonabet Live uses cookies to keep the website running smoothly. Cookies are small text files stored on your device that help enhance your browsing experience.

Cookies we use:

  • Essential cookies: These cookies are essential for maintaining your login session and ensuring site security. Disabling them will prevent the site from functioning properly.
  • Performance Cookies: Anonymous data is collected to understand which pages on the site receive the most visits.
  • Functional Cookies: Helps remember your language preference and account settings.
  • Marketing Cookies: Used to show you relevant promotions based on your interests. You can turn these off at any time.

Most browsers offer built-in cookie controls. You can manage your cookie preferences by going to Settings > Privacy in your browser.

Data Retention Period

How long Sonabet Live retains your data depends on the type of information and applicable legal requirements:

  • Active account data is retained for as long as the account remains open.
  • After account closure, data is generally retained for up to 5 years in accordance with legal obligations.
  • Transaction records are retained for 5–7 years in compliance with anti-money laundering regulations.
  • Data related to withdrawn marketing consent will be deleted within 30 days.
  • Cookie data typically expires between 30 days and 2 years.

Your Rights

As a Sonabet Live member, you have the following rights regarding your personal information:

Right to Know

You have every right to know what personal information we collect about you and how it is used.

Right to Rectification

If any of your information is incorrect, you can request a correction at any time.

Right to Erasure

Where there is no legal obligation to retain it, you may request that your data be deleted.

Right to Restrict Processing

In certain circumstances, you may request that the processing of your data be restricted.

Right to Portability

You have the right to receive your personal data in a structured format and to transfer it elsewhere.

Right to object

You may object to your data being used for marketing or profiling purposes.

Children's Privacy

Sonabet Live strictly prohibits use of its services by anyone under the age of 18. We do not knowingly collect personal information from minors. If we become aware that a minor's data has been collected, it will be deleted immediately and the associated account will be closed.

If you believe a minor has created an account on our platform, please notify our support team. We will take prompt action.

A note to parents: Please use parental control software to prevent your children from accessing online gaming sites.

Privacy Policy Updates

Sonabet Live may update this Privacy Policy from time to time. If significant changes are made, we will notify you in the following ways:

  • A notification will be sent to your registered email address.
  • A notification will be displayed when you log in to the platform.
  • The "Last Updated" date at the top of this page will be changed accordingly.

Continued use of Sonabet Live after any policy changes take effect will be considered your acceptance of the updated terms. We recommend reviewing this page regularly.

Contact & Complaints

For any privacy-related questions, requests, or complaints, please contact our Data Protection Team:

Email: [email protected]
We typically respond within 24–48 hours. Complex requests may take up to 30 days.

Privacy FAQs

Find answers to the most frequently asked questions about our Privacy Policy here.

No, Sonabet Live never sells your personal information to any third party. Data is only shared on a limited basis with partners who are essential to delivering our services, and they are required to uphold our privacy standards.

You can view and update most of your information directly from your profile settings after logging in. To correct information that cannot be changed within your account, please email us at [email protected].

Sonabet Live does not send marketing SMS without your consent. At registration, you can choose whether to opt in to marketing communications. You can change this preference at any time from your account settings.

After account closure, certain data (particularly transaction records) must be retained for 5–7 years to meet legal obligations. However, marketing data and non-essential personal information will be deleted within 30 days.

Sonabet Live determines your approximate location (country/region) from your IP address. This is used to block access from restricted regions and to prevent fraud. We do not track GPS or precise location data.

Disabling essential cookies may cause login sessions and security features to stop working correctly. Disabling marketing and analytics cookies, however, will not affect the core functionality of the site.

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Your data is fully protected. Create a free account today and enjoy a safe, entertaining gaming experience on Sonabet Live.

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